HOW IT WORKS
Step One:
To get started, browse our large (and ever-growing) selection of furniture, decor and more! Create and submit a wishlist for the items you like best. Once we receive your wishlist we will contact you to review all of the details. Note: putting items on your wishlist does not lock you into using them or guarantee availability.
Step Two:
Set up an appointment to visit our showroom if you'd like to see the items you've selected in person. You'll be able to compare colors and sizes and test out our furniture to see which pieces are most comfortable. Our showroom is open by appointment only since we like to work with just one couple at a time so you have our full attention.
Step Three:
When you receive official proposal, a 50% deposit puts your items on hold for your wedding. You are welcome to make any changes or cancellations up until your deposit is sent in. After that, you are still able to make changes as long as your total rental amount does not decrease.
Frequently Asked Questions
Are we able to pick up our rentals?
We only allow small decor to be picked up. For insurance reasons we require that our items are transported in an enclosed truck or trailer. (No open bed pickup trucks.) There is a 10% packing fee added to these orders. The majority of our items that get damaged do so in the transporting process, so if at all possible, we encourage you to let us make the delivery and let your family enjoy your wedding day without having to load everything up and return it early the next morning.
How long will I have the rentals for?
Our rentals are for the day of your event. When we deliver, we work with your venue or coordinator to find out when we should deliver and what time we should return to pick up. We do our best to work as closely as possible to those times, although we usually have several deliveries to make each day. If you would like the rentals for two days, we charge 1.5x the rental rate.
What if my nephew rubs chocolate icing into your white sofa?
This is the tough one... When things get damaged at a wedding, it's usually not your fault. We're good at removing spots and try to do so before calling in the professional cleaners, That being said, there is a cost to repair or replace damaged items, so any damage that occurs at your event is your responsibility no matter who or what caused the damage. Our pieces don't get damaged often, but when they do it's usually due to wind or rain. Because of that, we recommend having someone in charge of moving items inside if bad weather arises.
Any damaged/stained items are repaired at your expense, or if they must be removed from our collection, a fee of 4x the rental rate is assessed. Additionally, if a wedding guest thinks our decor pieces are favors and walks off with them, we will need to charge to have them replaced. The good news is that we are not overly picky and can often clean minor stains at no cost to you!
What if I don’t have time to come to your warehouse?
If your schedule is too full to make it to our showroom, no worries!! We are happy to work with you by email & phone calls! Many clients see a look they like on our website or social media and ask us to replicate a look.
How much does all this cost?
An average that couples can expect to spend on decor and styling ranges from $750-$2500, although some couples have spent more or less, obviously depending on how much decor they want. For example, our tables range from $45-$95, settees/loveseats start at $175, and complete lounges for weddings start at $695.
What if I change my mind after reserving things?
We completely understand that couples often change their minds on things, and we want to work with you on that. Once you've sent you deposit to reserve your pieces, you are welcome to swap out items so long as your total rental amount doesn't decrease.
Do you deliver?
We love to deliver! We set up your items in the exact way you want them and make sure they are handled with great care! Our delivery rates are based on the distance from our warehouse & size of your order and will be included with your quote. We do have a minimum order requirement of $850 to deliver, and higher minimums based on farther distances.
What if we need help pulling off the look we want?
That’s why we offer styling packages!! We look at the rentals you have and add all sorts of extras such as potted plants, monograms, lanterns, and other small décor that matches your style. It makes all your items look “photo ready” and just perfect! Ask us for the details.
What do I need to make an appointment?
We love when our clients come to our warehouse! We do require that a wishlist has been submitted prior to our meeting, so we can be sure the items you like fit into your budget. We do not have regular hours and are open by appointment only, so we can give each client our full attention. We are available during the weekdays, evenings, and some weekends. However, you should know during our busy season (May-October) a lot of our inventory is out on weekends, so you may not see our most popular items if you visit Friday-Sunday.
